Terms & Conditions

General

We aim to ensure that the information in this website is correct however, sometimes errors do occur for which we apologise.

Prices

Prices are indicative of the current store price in the store closest to the postcode provided when entering the product catalogue.  Prices available in Australia only. Check pricing with your nearest store prior to purchase. 

Colours

Reproduction of colours is as accurate as possible, but please note colours instore may vary slightly from what is displayed on your monitor.

Products, Availability & Assembly

Due to popularity or interruption of supply, some items may be unavailable or out of stock. As our stores vary in size, it is possible that not all items are displayed in all stores. Some items may require self assembly. It may be necessary to make changes to product specifications. We reserve the right to make these changes at any time and without notice.

Copyright

This web site and its contents are the property of Steinhoff Asia Pacific Limited and are subject to copyright. The contents of our web site and the web site as a whole are intended solely for your personal, non-commercial use. Any use of our web site and its content for purposes other than personal and non-commercial use, or any use of the trade marks displayed on the web site, is prohibited without the prior written permission of Steinhoff Asia Pacific Limited: 3 Apollo Place, Lane Cove NSW 2066, Australia.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. Steinhoff Asia Pacific Limited makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws. Steinhoff Asia Pacific Limited, its directors, officers, employees, agents, contractors, franchisees, successors or assigns will not be liable for any damage or loss whatsoever arising out of, or in any way related to, the use of this web site and any other site linked to this web site.

Overseas access

This web site may be accessed in Australia and throughout the world. Steinhoff Asia Pacific Limited makes no offer in or by this web site to sell any product or service in any country outside Australia and no representations that the content of this web site complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site. The use of this site is governed by, construed and enforced in accordance with the laws of New South Wales, Australia.

 

Privacy policy

Bay Leather Republic Pty Ltd ("Bay Leather Republic"), always respects your privacy. Our Privacy Policy is explained below. Put simply, it tells you how and when we collect personal information about you; whether it’s in our stores, online or over the phone. And about how we use, store or distribute that information.

Now for the details

 

 At Bay Leather Republic, we are fully committed to respecting your privacy. The following Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, used, stored, and distributed by Bay Leather Republic. This policy also applies to Bay Leather Republic’s web site: www.blr.com.au/Privacy/.

Bay Leather Republic is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. For more information, visit www.privacy.gov.au.

Collection and use of personal information

 

At Bay Leather Republic, we often collect limited personal information that personally identifies you ("Personal Information") such as: (i) name, mailing and email addresses; (ii) residential address, city, state, postcode, area code, gender, age, purchase history, income, hobbies and interests (iii) products you own, model numbers, date and place of purchase. If you communicate with us by e-mail, or complete online forms, surveys or contest entries, any information provided in such communication may be collected as Personal Information. For example, we may request personal information from you when you:
  • order goods that require delivery.
  • apply for finance.
  • contact us for further information;
  • participate in surveys and other types of research
  • enter a promotion, sweepstake, or contest hosted by Snooze;
  • subscribe to our mailing list;
  • register your details on our web site.
  • apply for a franchise
  • ask for a quote to be prepared;
  • express interest in a particular Snooze service; or
  • submit a job application or résumé

Other information we may collect

 

 For statistical purposes we collect anonymous information on web site activity (such as top pages viewed, the number of pages viewed, the number of sessions, most popular session times). We use this data to evaluate our web site performance and to improve the content we display to you.

To evaluate the effectiveness of our online advertising (including clickthroughs from email marketing), we may use third parties to collect statistical data. No personal information is collected on these occasions.

Use of cookies

 

 Bay Leather Republic uses tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We use this information to optimize our site and create a better online experience for you.

Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.

How we use your information

 

 Bay Leather Republic uses your information to better understand your needs and provide you with better service. Bay Leather Republic may share your Personal Information amongst related bodies corporate of Bay Leather Republic. Bay Leather Republic also uses your Personal Information:

  •  to complete a transaction.
  •  to deal with your queries or customer service issues promptly whether by email, telephone or mail. We may also keep information on your communications with our customer service representatives.
  •  to keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels. You will be able to "opt-out" from this activity at any time.
  •  to enhance your customer experience instore and online and help us complete your transactions faster.
  •  for planning, product development or research purposes.

     

Disclosure of personal information

 

 We will only send Personal Information to third party organisations when:

  • we have your consent to share the information;
  •  we need to share your information in order to provide the product or service you have requested;
  •  we need to send your information to companies that are contracted to Bay Leather Republic e.g. mailing houses, IT service providers, service providers (e.g. assemblers, repairers), web developers, marketing agencies, finance companies; or
  •  we are required or authorised by law to disclose the information.

     

Such information remains under Bay Leather Republic’s custodianship at all times and the agents involved are bound by specific confidentiality and non-disclosure agreements.

Access and correction

 

 You can have access to the personal information we hold about you. Should you wish to access this information, please contact our Privacy Officer on the details below. Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact our Privacy Officer if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, contact us and we will use all reasonable efforts to correct the information. A $25 administration fee will be charged for the retrieval of personal information to cover our costs. No fee applies to the correction of personal information.

Third-party web sites

 

 Links to third party web sites on www.blr.com.au are provided solely as a convenience to you. If you use these links, you will leave Bay Leather Republic’s site. Bay Leather Republic is not responsible for any of these sites, their content or their usage of your personal information.

Unsubscribe/Opt Out

At Bay Leather Republic we only want to communicate with you if you want to hear from us. If you would like to unsubscribe from receiving email　Newsletters you can do so at information@blr.com.au for any reason.

Should you wish to be removed from all our mailing lists you can do so at information@blr.com.au

Security

 

 Bay Leather Republic is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.

Changes to this statement

 

 Bay Leather Republic may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our website on this page.


Contact

 

For any further queries relating to your personal details or Bay Leather Republic’s Privacy Policy please contact our Privacy office on the details below:

Privacy Officer
Steinhoff Asia Pacific Limited
PO BOX 4227
Maryong　NSW 2148
Phone: 1300 135 588
Fax: + 61 2 8822 8813